Frequently Asked Questions
Everything you need to know about our premium hijabs and services.
What makes BAWAL EXCLUSIVE hijabs unique?
Our hijabs are crafted from premium voile fabrics and exclusively embellished with genuine Swarovski crystals. Each piece undergoes rigorous quality control to ensure a luxurious finish and long-lasting durability.
How should I care for my crystal-embellished hijab?
To maintain the brilliance of the crystals and the integrity of the fabric, we strictly recommend hand washing in cold water with mild detergent. Avoid wringing the fabric and always iron on the reverse side using a low heat setting.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days. You will receive a tracking number via email once your order has been dispatched.
What is your return and exchange policy?
We accept returns or exchanges within 7 days of receipt for items that are defective or damaged upon arrival. Items must be unworn, unwashed, and in their original packaging with all tags attached.
Do you offer worldwide shipping?
Yes, we ship our exclusive collections globally. Shipping costs and delivery timelines are calculated at checkout based on your specific destination.
Are the crystals used on the hijabs authentic?
Absolutely. BAWAL EXCLUSIVE is a certified branding partner of Swarovski. Every piece featuring crystals comes with an authenticity disclaimer or a unique ingredient brand tag.